Subscription Retention Audit
A structured review of renewal paths, trial conversion, and cohort survival for one subscription product.
Software App Hub
Subscription retention, read with care
We review how people subscribe, renew, pause, and leave — then hand you a clear reading of what the numbers actually show.
What we examine
Application analytics for subscription activity and user retention — scoped to the questions your team is already asking.
Churn Pattern Review
A focused look at when and why subscribers leave, grounded in the activity windows you already track.
Cohort Reporting Consultation
Help defining cohort cuts, survival views, and reporting habits that match how your subscriptions actually behave.
Retention Metric Health Check
A short diagnostic on whether your headline retention number matches the subscription activity underneath.
Flagship: Subscription Retention Audit
A structured review of renewal paths, trial conversion, and cohort survival for teams who need a second set of eyes on their subscription activity — not another dashboard license.
- Two working sessions with your product or growth lead
- Written findings on churn timing and retention gaps
- Prioritized next measurements, not a feature wish list
From recent engagements
Specific notes from teams who brought us their retention questions.
The audit caught that our “retained” users were mostly on annual plans we had already discounted twice. Awkward, but useful — we stopped celebrating the wrong cohort.
We hoped for a silver-bullet metric. They refused that and instead mapped where trial users stalled after day seven. Slower conversation, clearer next experiment.
Field notes
Short pieces on subscription cohorts, churn timing, and retention measurement.
Bring us a retention question
Tell us which subscription product you run and what you suspect about renewals or churn. We will suggest whether an audit, a cohort review, or a shorter metric check fits.
Contact Software App Hub